SAKSHMI

Crafted with elegance and simplicity.

Content Removal Request Guidelines

Last Updated: December 11, 2025

SAKSHMI respects intellectual property rights and is committed to responding promptly to valid requests for content removal. If you believe content on our platform infringes your rights or violates our policies, please follow the guidelines below.

1. Types of Content Removal Requests

We accept removal requests for the following reasons:

  • Copyright Infringement: Your original work (photos, videos, designs, artwork) is being used without permission
  • Trademark Infringement: Unauthorized use of your registered trademark or brand
  • Privacy Violation: Content contains your personal information without consent
  • Defamatory Content: False statements that damage your reputation
  • Inappropriate Content: Content that violates our Community Guidelines
  • Impersonation: Someone is falsely claiming to be you or your business

2. Copyright Infringement Claims

If you believe your copyrighted work has been infringed, your notice must include:

  • Your full name, address, phone number, and email address
  • Identification of the copyrighted work claimed to be infringed (e.g., link to original work, registration certificate)
  • Specific location of the infringing content on our platform (URL, screenshot, or detailed description)
  • A statement that you have a good-faith belief the use is not authorized by the copyright owner
  • A statement that the information in your notice is accurate and you are the copyright owner or authorized to act on their behalf
  • Your physical or electronic signature

Important: Filing a false copyright claim may result in legal consequences and account suspension.

3. YouTube and External Video Content

Our platform may display videos from YouTube and other public platforms. These videos are embedded or streamed directly from their original sources.

  • We do not host, store, or download any video files
  • All video content remains on the original platform (e.g., YouTube servers)
  • Videos remain the copyright of their respective creators

For YouTube content: If you own a video displayed in our app and want it removed, we will promptly remove the video from our platform. However, the video will remain on YouTube. To have it completely removed from the internet, you should also file a copyright claim directly with YouTube through their copyright complaint process.

4. Artist Portfolio and Design Images

If you believe an artist is using your henna designs or photographs without permission in their portfolio:

  • Provide proof of original ownership (original files with metadata, dated social media posts, etc.)
  • Specify which images on the artist's profile are yours
  • We will investigate and remove unauthorized content within 48-72 hours

5. Privacy and Personal Information

If content on our platform contains your personal information without consent:

  • Specify what personal information is being disclosed
  • Explain how this information identifies you
  • Provide proof of identity (government ID, account verification)
  • We will remove private information within 24-48 hours upon verification

6. How to Submit a Removal Request

To submit a content removal request, please send a detailed email to:

Content Removal Team

Email: sakshmiofficial@gmail.com

Subject Line: "Content Removal Request - [Type of Claim]"

Alternative: sakshmiofficial@gmail.com

7. Required Information in Your Request

Please include the following in your email:

  • Your Contact Information: Full name, email, phone number, and address
  • Type of Request: Copyright, trademark, privacy, defamation, etc.
  • Content Location: Direct link, screenshot, or detailed description of where the content appears
  • Proof of Ownership: Evidence that you own the content or have rights to it
  • Reason for Removal: Explain why the content should be removed
  • Declaration: Statement that your claim is made in good faith and accurate
  • Signature: Your physical or electronic signature

8. Our Review Process

  • Acknowledgment: We will confirm receipt of your request within 24-48 hours
  • Investigation: Our team will review the content and your claim (typically 2-5 business days)
  • Decision: We will notify you of our decision and any action taken
  • Content Removal: Valid claims result in immediate content removal
  • Appeal: The content uploader may appeal if they believe removal was incorrect

9. Counter-Notification

If your content was removed and you believe it was done in error, you may file a counter-notification including:

  • Your contact information and account details
  • Identification of the removed content
  • A statement under penalty of perjury that the content was removed by mistake
  • Consent to jurisdiction in your local court
  • Your physical or electronic signature

10. False Claims and Abuse

Warning: Submitting false, fraudulent, or bad-faith removal requests is a violation of our Terms of Service and may result in:

  • Account suspension or termination
  • Legal action under applicable laws
  • Liability for damages and legal fees

11. Processing Times

Urgent Requests (privacy violations, illegal content): 24-48 hours

Copyright/Trademark Claims: 2-5 business days

Other Requests: 5-7 business days

12. Contact Information

For questions about content removal or to submit a request:

Content Removal Team

Primary Email: sakshmiofficial@gmail.com

Support Email: sakshmiofficial@gmail.com

Phone: +91 9511657314

Address: Cyphersa Softwares LLP, Yeola, Maharashtra, India

We Take Rights Seriously

SAKSHMI is committed to respecting intellectual property rights and protecting user privacy. We will respond promptly to all valid removal requests and work to maintain a safe, respectful platform for everyone.

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